We are committed to providing you with fast and efficient delivery services to ensure that you receive your desired products as soon as possible. On this page, you will learn about our shipping policies, including processing time, shipping options and related terms.
- Order processing time
Our order processing time is 1-3 business days (excluding weekends and statutory holidays).
Once the order is processed, you will receive a confirmation email with a tracking number to track the delivery progress. - Delivery time and cost
Delivery time and cost may vary depending on the destination and the selected delivery method:
Region Delivery time (business days) Delivery cost (USD)
US 5-10 days Free delivery
Europe 7-12 days Calculated according to address
Other international regions 10-15 days Calculated according to address
*Note: Actual delivery time may be delayed due to customs inspection, weather or other uncontrollable factors.
- Tracking order
Once the order is shipped, you will receive a confirmation email with a tracking number.
You can check the delivery status of your order in real time through the link provided. If you have any questions, please feel free to contact our customer service team. - Customs and Import Taxes
International orders may be subject to customs inspections and additional import taxes, duties or other fees, which are the responsibility of the customer.
We recommend that you understand local customs policies before placing an order. - Package Not Received
If you have not received your package within the estimated delivery time, please follow the steps below:
Check the tracking information to check the status of your package.
Contact the local logistics company to confirm the delivery details.
If it is still not resolved, please contact our customer service team (shopsale@me.com) and we will assist you to resolve the issue as soon as possible. - Special Instructions
Shipping Address: Please ensure that the shipping address provided is correct and complete. If the package is not delivered due to an incorrect address, the relevant costs will be borne by the customer.
Shipping Restrictions: Some remote areas may not be able to deliver. If you have any questions, please contact us in advance.
Contact Us
If you have any questions about our shipping policy, please feel free to contact us:
Email: shopsale@me.com
Phone: +1210-578-1489
We are committed to providing you with a great shopping experience!